Second Opinion for Sales hands your agent a sales skill it does not have out of the box: it reads the person on the other side of the conversation and turns that read into the next move. Connect it through the Model Context Protocol and your agent goes from generic advice to specifics on the buyer in front of you: whether they are detail-oriented or big-picture, ready to move or holding back, and what that means for advancing the deal. That personality profile your boss is always asking you to put together? Your agent builds it from the conversation you already had, then tells you what to lead with, where to push, where to ease off, and what loses the deal if you misread them.
What it is
Every sales conversation carries signal in how people use their words. Second Opinion for Sales reads that signal and returns a written interpretation, grounded in the Big Five behavioral framework and built for a seller who is about to make a move.
The read is sales-tuned. It describes how the seller came across, what the prospect's language suggests about where they stand, and concrete next steps to consider before the deal advances. Not a dashboard, not a number to decode. A careful read you can act on.
How it works
Second Opinion for Sales speaks the Model Context Protocol, so it connects to any MCP-capable agent, including agents you build in Microsoft Copilot Studio. Setup is a one-time configuration your IT team runs once. See the setup guide → Technical and compliance reference →
Paste or select the conversation to analyze: a discovery call transcript, an email thread, a recorded call's transcript. The text is scrubbed of personal information before it is read.
Get a written, sales-tuned interpretation back in your agent: the seller read, the prospect read, and suggested next steps. The whole pipeline runs inside Microsoft Azure.
What you get back
The read is grounded in the Big Five, the most widely studied framework in personality science: Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism. Each dimension is described in plain language, as a position on the conversation, not a number to interpret.
Every dimension is reported as a position, not a verdict. High, mixed, or low is information, not good or bad, and each carries trade-offs that depend on where you are in the deal. Neuroticism is named and explained like the rest, not hidden behind a friendlier label. The read puts each one in sales terms a rep can act on.
How it's built
The text you submit is scrubbed of personal information, read, and wiped. It is never persisted. What remains is the interpretation, never the words you put in.
The entire scoring pipeline runs in Microsoft Azure, in the United States. Your data stays in the Microsoft cloud, scrubbed of personal information and never stored.
Second Opinion for Sales describes a conversation and suggests sales next steps. It is a coaching signal for a deal, not a judgment about a person's worth and not a substitute for your own read of the room. The decision stays with you.
Connect Second Opinion for Sales to your agent and get a sales-tuned read on every conversation.